Shipping policy

Non Jewellery Items:

Postage choice is £2.00 Royal Mail 2nd Class or £3.00 Royal Mail Tracked 48. Under usual conditions non jewellery items will be dispatched within 3 working days. 

 

Jewellery Items:

Postage costs are £5.50 per order within the UK. This includes the postage for your inclusion kit (sent standard post) and your completed piece which will be sent tracked delivery which is insured against losses.

You will be responsible for the return postage of your inclusion kit. This will be a large letter package within the UK. It is recommended you send this signed for or tracked to ensure its safe arrival, however this is optional. Afallon DNA Jewellery do not accept any liability for any inclusion kits which are lost in the post. 

 

Items ordered can take UP TO 12 weeks to be made and dispatched as many settings are made to order via an external source, and therefore will be ordered in your desired size once you have made your order. Dispatch time is also dependent on demand at any given time. As stated this is UP TO 12 weeks, and most items are likely to arrive sooner than this. Delivery estimates are listed on each item.

Some items will arrive quicker, such as the charm beads, as stock is held with me. Should you require an item quickly, please enquire prior to ordering and I can give you specific timescales given that current time, and the item you are requiring. Delivery estimates are on each item.

 

I post completed items via tracked post which is insured. Completed items are posted twice a week on a Monday and a Friday.